Support

Forgot your password

Ask your store owner for a reset link. They create one from Settings; you open it and choose a new password. There is no public reset form.

Need to join a store

Ask your store owner for an invitation link. Open it, choose your own password, and you are on the team. There is no public sign-up.

Delete your account

On the web, open Account after you sign in. On the phone, open More → Delete account. You will leave every store, your name and email are erased, and you cannot sign in again. This cannot be undone. The store keeps its records of the work you did, without your name. A copy of the database kept to undo a software update can still hold a deleted account for up to 30 days, until that copy is deleted.

If you own a store, delete is blocked until the store is handed over or closed — contact support below.

Close a store or hand it over

Store owners who need to close a store, transfer ownership, or delete an owner account should email support. That work is done with the team — it is not a self-service button in the app.